Effective Date: September 24, 2026

Welcome to F2commerce, a product brand of Friends2a Technology.

These Terms & Conditions govern your access to and use of the F2commerce website, Shopify apps, Shopify themes, documentation, digital products, and related services.

By accessing or using F2commerce, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website, products, or services.

1. About F2commerce

F2commerce is a product brand of Friends2a Technology, providing Shopify apps, Shopify themes, eCommerce solutions, and related digital services.

For more information about our parent company, please visit:

Friends2a Technology

In these Terms, “F2commerce,” “we,” “our,” and “us” refer to F2commerce and, where applicable, Friends2a Technology.

2. Acceptance of These Terms

By visiting our website, installing or using one of our Shopify apps, purchasing or using one of our themes, requesting our services, or otherwise interacting with F2commerce, you agree to these Terms & Conditions.

You are responsible for reviewing these terms before using our products or services.

If you do not agree to these terms, you should discontinue use of the relevant product or service.

3. F2commerce Products and Services

F2commerce may provide:

• Shopify apps
• Shopify themes
• Shopify theme extensions
• eCommerce tools
• Digital products
• Shopify development services
• Store design and customization services
• SEO and marketing-related services
• Technical support
• Documentation and educational resources
• Other software and digital solutions

The features, functionality, availability, pricing, and requirements of individual products may vary.

Additional terms may apply to specific products or services.

4. Shopify Apps

F2commerce develops and provides Shopify apps designed to add functionality to Shopify stores.

When you install a F2commerce app:

• You must have the necessary authority to install and use the app on the relevant Shopify store.
• You agree to provide any permissions required for the app to function.
• You are responsible for reviewing the permissions requested by the app before installation.
• You must use the app in accordance with Shopify’s applicable policies and requirements.
• You must not use the app for unlawful, fraudulent, abusive, or unauthorized purposes.

Certain apps may require access to Shopify store information, products, themes, orders, customers, or other store data depending on the functionality of that particular app.

The information collected and processed through our apps is further described in our Privacy Policy.

5. Shopify Themes

F2commerce may provide free, premium, or otherwise licensed Shopify themes.

Theme availability, features, updates, support, installation services, and licensing terms may vary depending on the specific theme or purchase.

Unless otherwise stated:

• A theme may only be used in accordance with its applicable license.
• You may not redistribute, resell, sublicense, or commercially distribute the theme source files without authorization.
• You may not claim ownership of the original F2commerce theme source code.
• You may customize a theme for your own Shopify store subject to the applicable license.
• Theme updates may modify, improve, remove, or replace certain functionality.

Specific licensing terms may apply to individual themes.

6. Theme Installation and Support

Where installation support is included with a purchase or service, our team may assist with installing or configuring the relevant theme.

Installation support does not necessarily include:

• Complete store redesign
• Custom development unrelated to the purchased product
• Third-party app configuration
• Custom functionality not included with the product
• Fixing problems caused by unauthorized modifications
• Fixing problems caused by third-party applications or services

Additional development work may require a separate service agreement or payment.

7. Account and Store Responsibilities

You are responsible for maintaining the security of your Shopify account, website account, or other credentials used to access our products or services.

You agree to:

• Provide accurate information where required.
• Maintain the confidentiality of your credentials.
• Use our products only for lawful purposes.
• Keep your store and software environment reasonably secure.
• Maintain appropriate backups of your store and data.
• Ensure that your use of our products complies with applicable laws and Shopify policies.

F2commerce is not responsible for losses caused by unauthorized access resulting from your failure to protect your account credentials.

8. Payments and Subscriptions

Certain F2commerce products or services may require payment, a subscription, or another commercial arrangement.

Pricing and billing terms may vary by product or service.

Where applicable:

• Prices will be displayed before purchase or subscription.
• Subscription charges may recur according to the applicable subscription plan.
• You are responsible for maintaining valid billing information.
• Failure of payment may result in suspension or termination of access to paid functionality.
• Taxes or other applicable charges may apply depending on your location and the relevant payment platform.

For Shopify apps, billing may be handled through Shopify’s billing infrastructure where applicable.

9. Free and Paid Features

Some F2commerce products may contain free and paid functionality.

We may change:

• Features
• Pricing
• Subscription plans
• Usage limits
• Availability
• Product functionality

from time to time.

Any changes will generally apply prospectively and will not affect rights that cannot legally be changed retroactively.

10. Refunds and Cancellations

Refund eligibility may depend on the specific product, service, purchase method, and applicable terms presented at the time of purchase.

For services, work that has already been completed or delivered may not be refundable unless otherwise agreed.

For digital products and software, refund availability may be subject to the applicable purchase and platform policies.

If you have a billing or refund concern, please contact our support team with your order, subscription, or store information.

11. Intellectual Property

All original F2commerce materials, including but not limited to:

• Website content
• Logos
• Branding
• Theme designs
• App interfaces
• Software
• Source code
• Documentation
• Graphics
• Images
• Text
• UI designs
• Product names
• Marketing materials

may be protected by intellectual property laws.

Unless otherwise stated, these materials belong to or are licensed to F2commerce or Friends2a Technology.

Nothing in these Terms transfers ownership of F2commerce intellectual property to you.

12. Restrictions on Use

You agree not to:

• Copy or reproduce our products without authorization.
• Redistribute or resell our software without permission.
• Reverse engineer our products where prohibited by applicable law.
• Attempt to bypass licensing or subscription restrictions.
• Circumvent technical security measures.
• Use our services to conduct illegal activities.
• Introduce malicious code or harmful software.
• Interfere with the operation of our website or applications.
• Attempt unauthorized access to our systems.
• Abuse support services.
• Use our products in a way that violates Shopify policies or applicable law.

We reserve the right to suspend or terminate access where we reasonably believe these restrictions have been violated.

13. Third-Party Services

Our products may integrate with or depend on third-party platforms and services, including Shopify and other software or technology providers.

Third-party services are governed by their own terms and policies.

F2commerce does not control the policies, availability, security, or functionality of third-party services.

You are responsible for reviewing the applicable terms and policies of third-party platforms you use with our products.

14. Shopify Platform

F2commerce products may operate within or integrate with the Shopify platform.

Your use of Shopify remains subject to Shopify’s own terms, policies, and requirements.

F2commerce is not responsible for:

• Shopify platform outages
• Changes to Shopify APIs
• Shopify policy changes
• Shopify account restrictions
• Shopify infrastructure failures
• Changes to Shopify features
• Third-party Shopify services

If Shopify changes its platform or APIs, certain F2commerce features may require updates or may temporarily become unavailable.

15. Product Availability

We aim to keep our website, apps, themes, and services available and functional.

However, we do not guarantee uninterrupted availability.

Products or services may occasionally be unavailable because of:

• Maintenance
• Updates
• Technical problems
• Security incidents
• Third-party service outages
• Shopify platform changes
• Internet or hosting issues
• Other circumstances beyond our reasonable control

We may modify, suspend, or discontinue a product or feature when reasonably necessary.

16. Updates and Changes to Products

F2commerce may release updates, improvements, bug fixes, security patches, or feature changes.

Updates may:

• Add new functionality
• Improve performance
• Fix bugs
• Modify existing functionality
• Change compatibility requirements
• Remove outdated features

We recommend keeping supported products updated where updates are available.

17. Customer Content and Information

When you provide information, text, images, files, product data, or other content to F2commerce for the purpose of providing a service, you remain responsible for ensuring that you have the legal right to provide and use that content.

You agree not to provide content that:

• Violates applicable law
• Infringes intellectual property rights
• Violates privacy rights
• Contains malicious software
• Is fraudulent or misleading
• Violates applicable platform policies

You retain ownership of your content unless otherwise agreed in writing.

18. Technical Support

F2commerce may provide technical support depending on the product or service.

Support may include:

• Installation assistance
• Basic troubleshooting
• Product-related guidance
• Configuration assistance
• Bug reporting
• Documentation

Support does not guarantee that every third-party configuration, custom modification, or compatibility issue can be resolved.

Support availability and response times may vary depending on the product and service plan.

For support or general inquiries, please visit our:

Contact Us page

19. Disclaimer

F2commerce products and services are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

We do not guarantee that:

• Our products will meet every individual business requirement.
• Our products will operate without interruption.
• Every feature will remain unchanged.
• Our products will be compatible with every third-party service.
• Errors will always be immediately identified or corrected.
• A particular business result, revenue level, traffic level, ranking, or conversion rate will be achieved.

Business results depend on many factors outside our control.

20. Limitation of Liability

To the maximum extent permitted by applicable law, F2commerce and Friends2a Technology will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, apps, themes, or services.

This may include losses relating to:

• Business interruption
• Loss of profits
• Loss of revenue
• Loss of data
• Loss of customers
• Loss of business opportunities
• Third-party service failures
• Shopify platform changes
• Unauthorized access
• Technical interruptions

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless F2commerce, Friends2a Technology, and their team members from claims, damages, liabilities, costs, and expenses arising from:

• Your misuse of our products or services
• Your violation of these Terms
• Your violation of applicable law
• Your infringement of third-party rights
• Your unauthorized use of our products
• Content or information you provide through our services

22. Suspension and Termination

We may suspend or terminate access to a product or service if we reasonably believe that you:

• Violated these Terms
• Used the product unlawfully
• Attempted to circumvent licensing or billing
• Engaged in fraudulent activity
• Abused our systems or support services
• Created a security risk
• Violated applicable Shopify policies

Where appropriate, we may provide notice before termination.

Termination does not necessarily eliminate obligations that arose before termination.

23. Privacy

Your use of F2commerce is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information and information processed through our website and Shopify apps.

Please review our Privacy Policy before using our services.

24. Links to Friends2a Technology

F2commerce is a product brand of Friends2a Technology.

You can learn more about the parent company and its technology services here:

Friends2a Technology

25. Contact and Support

If you have questions about these Terms, a product, subscription, purchase, or service, please contact us.

F2commerce

A product of Friends2a Technology

Office Address:
Kaptai Rasta Matha, Chittagong 4221, Bangladesh

Working Hours:
Monday – Friday: 8:00 AM – 6:00 PM

Email:
AmzadHossen420360@gmail.com

Phone:
+8801602438393

For website-related inquiries, you can also visit:

F2commerce Contact Us

26. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in:

• Our products
• Our services
• Shopify platform requirements
• Business operations
• Technology
• Legal or regulatory requirements

When we make changes, we will update the Effective Date at the top of this page.

Your continued use of F2commerce after changes are published means that you acknowledge the updated Terms, to the extent permitted by applicable law.

27. Governing Law

These Terms shall be interpreted and applied in accordance with applicable laws and regulations.

Any dispute arising in connection with these Terms or our services will be handled in accordance with applicable law and the jurisdiction of the appropriate courts or authorities.

28. Entire Agreement

These Terms, together with any applicable product-specific terms, subscription terms, licensing terms, and our Privacy Policy, constitute the terms governing your use of F2commerce products and services, unless a separate written agreement applies.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

29. Your Agreement

By using the F2commerce website, Shopify apps, Shopify themes, digital products, or related services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, please discontinue use of the relevant F2commerce product or service.

F2commerce

A product of Friends2a Technology

Building better eCommerce for a brighter tomorrow.

Friends2a Technology

Contact Us