Privacy Policy

Privacy Policy

Welcome to Fhopify, a product of Friends2a Technology, providing custom Shopify themes and apps. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, https://friends2a-technology.com/fhopify/ (referred to as the “Site”).

We are committed to safeguarding the privacy of our users and customers. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policy, please do not use the Site or our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

a) Personal Information

When you visit or interact with the Site, we may collect personal information that can be used to identify or contact you. This includes, but is not limited to:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Payment Information (such as credit card details)
  • Order Information

We collect this information when you fill out forms on the Site, make purchases, or communicate with us.

b) Non-Personal Information

We also collect non-personal data that does not identify you directly. This information is gathered when you interact with our Site and includes:

  • Browser type and version
  • Operating system
  • IP Address
  • Device Type
  • Usage Data (e.g., pages visited, time spent on pages)

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and manage your orders and payments.
  • To provide customer support, including answering inquiries or resolving issues.
  • To communicate important updates, such as changes to our policies, new products, or offers.
  • To improve our website, services, and customer experience.
  • To analyze site traffic and performance to optimize the user experience.
  • To prevent fraudulent transactions and enhance site security.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your personal data with trusted third parties for the following purposes:

  • Service Providers: We may share your information with service providers who help us run the Site and provide services such as payment processing, email delivery, and customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business assets.
  • Legal Obligations: We may disclose your personal data if required by law or in response to valid legal requests from public authorities.

4. Security of Your Information

We prioritize the security of your personal information. We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. These measures include, but are not limited to:

  • Encryption of sensitive data during transactions, including payment information.
  • SSL (Secure Socket Layer) technology to ensure a secure connection to our Site.
  • Regular security audits to identify and mitigate potential vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

5. Your Rights Regarding Your Information

You have several rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any incorrect or incomplete data.
  • Deletion: You can request that we delete your personal data, subject to legal or contractual limitations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email address] or through our customer service channels.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files that are placed on your device when you visit a website. They help us understand how users interact with our Site, remember preferences, and improve site performance.

You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling cookies may limit some features of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for the privacy practices of any external websites. We recommend reviewing the privacy policies of those sites before providing any personal information.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.

9. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of any significant updates by email or through a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: Amzadhossen420360@gmail.com
  • Phone: +8801602438393
  • Address: Kaptai Rastar Matha, Chandgaon Thana, Chittagong, 4221.

Thank you for trusting Fhopify with your information. We are committed to ensuring your privacy and security.