Terms and Conditions

Terms & Conditions

Welcome to Fhopify, a product of Friends2a Technology, offering custom Shopify themes and apps. These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing or using our services through https://friends2a-technology.com/fhopify/ (the “Site”), you agree to comply with and be bound by these Terms and Conditions.

If you disagree with any part of these terms, you should not use our website or services. Please read the following terms carefully.

1. Definitions

  • “We,” “us,” “our” refers to Fhopify and Friends2a Technology.
  • “You,” “your,” “customer,” “user” refers to any individual accessing or using our services.
  • “Products” refers to the custom Shopify themes and apps offered on our website.
  • “Site” refers to our website at https://friends2a-technology.com/fhopify/.

2. Use of Our Site and Services

By accessing and using our Site, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you are under the age of 18, you may use our services only with the involvement of a parent or guardian.

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else’s use and enjoyment of the website.

3. Account Registration

To purchase products from our store, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security of your password and accept all risks of unauthorized access to your account.
  • Immediately notify us of any unauthorized use of your account or breach of security.

We reserve the right to suspend or terminate accounts that are found to be in violation of these Terms.

4. Orders and Payments

When you place an order on our Site, you agree to provide valid payment information and authorize us to charge the full price for the products you purchase. We accept payments via secure payment gateways, and all transactions are processed in accordance with our Privacy Policy.

Once an order is placed, you will receive an email confirmation. All sales are final, and refunds will be granted only under specific circumstances outlined in our Refund Policy.

5. Product License

When you purchase any of our custom Shopify themes or apps, you are granted a non-exclusive, non-transferable license to use the product for personal or commercial use, depending on the specific product purchased.

The following terms apply to our product licenses:

  • You may not resell, redistribute, or sublicense the product without our written consent.
  • You are responsible for complying with Shopify’s terms and policies while using our products.
  • Custom themes and apps are provided “as-is” and may require further customization or development by the user.

6. Free Installation Service

For customers purchasing Shopify themes from Fhopify, we provide a free installation service. After purchasing a template, simply contact us via WhatsApp with your order ID, and our support team will assist you with the installation process.

7. Support

We offer support for the products and services purchased through our Site. Support is available for installation, configuration, and minor customization requests. However, additional development or extensive customization may require additional fees.

Support is provided through our designated support channels, which may include email or WhatsApp.

8. Intellectual Property

All content, design, code, and materials available on our Site, including but not limited to the Shopify themes and apps we provide, are the intellectual property of Friends2a Technology and are protected by copyright and other intellectual property laws.

You are not permitted to copy, distribute, modify, or create derivative works based on our intellectual property without our express permission. Unauthorized use of our content or products may result in legal action.

9. Refund Policy

We strive to provide high-quality products and services, but if you are dissatisfied with your purchase, you may request a refund under the following conditions:

  • Refund requests must be made within 14 days of purchase.
  • Refunds are granted only for technical issues that cannot be resolved through support.
  • No refunds will be given for products that have been downloaded or installed, unless a product defect is reported.
  • Refunds for custom services or additional development work are not permitted.

All refund requests should be submitted to [insert email] for consideration.

10. Limitation of Liability

We make no warranties, either expressed or implied, regarding the functionality or availability of our Site or products. Fhopify and Friends2a Technology shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

You agree to use our products and services at your own risk, and it is your responsibility to ensure compatibility with your Shopify store and other third-party services.

11. Indemnification

You agree to indemnify and hold harmless Friends2a Technology, its affiliates, officers, directors, and employees from any claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, violation of these Terms, or infringement of any intellectual property or other rights of any third party.

12. Modifications to the Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page, and it is your responsibility to review the Terms periodically. Your continued use of the Site following any changes constitutes your acceptance of the modified Terms.

13. Termination

We may terminate or suspend your account or access to our services at any time, without notice, for any breach of these Terms or any unlawful activity. Upon termination, your right to use our services will cease immediately.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: Amzadhossen420360@gmail.com
  • Phone: +8801602438393
  • Address: Kaptai Rastar Matha, Chandgaon Thana, Chittagong, 4221.

Thank you for choosing Fhopify for your Shopify theme and app needs. We look forward to serving you.