Terms & Conditions

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Terms & Conditions

Effective Date: October 15, 2026

Welcome to Friends2a Technology.

Friends2a Technology is a technology and SaaS product company that builds digital products, software solutions, AI-powered tools, automation systems, and technology platforms. We also provide custom technology and digital services to businesses.

By accessing our website, purchasing or using our products, requesting our services, or using any of our applications or platforms, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website, products, or services.

1. About Friends2a Technology

Friends2a Technology develops its own technology products and also provides custom development and digital services to businesses.

Our products and services may include:

  • Shopify apps and themes
  • Shopify development
  • Shopify automation and n8n integrations
  • AI agent development
  • LLM API software engineering and automation
  • Private and on-premise AI solutions, including fine-tuned open-source models
  • Custom software and web applications
  • WordPress development
  • Wix app development
  • SaaS products
  • Web security solutions
  • SEO and digital marketing
  • Video editing
  • Business automation
  • Other technology and digital solutions

Our product ecosystem includes brands and technology initiatives such as:

  • F2commerce — Shopify themes, apps, and eCommerce solutions
  • F2SI LLM Studio — AI, LLM and machine learning solutions
  • F2 MIVAQ — Wix apps and AI-powered tools
  • F2HealthChain — healthcare technology
  • F2PropertyChain — property and real-estate technology

Specific products may have additional terms that apply to their individual services or features.

2. Acceptance of These Terms

By accessing or using our website, products, applications, or services, you confirm that you have read and understood these Terms & Conditions and agree to follow them.

If you are using our services on behalf of a company or organization, you confirm that you have the authority to accept these terms on its behalf.

3. Use of Our Website and Services

You agree to use our website and services for lawful purposes only.

You must not use our website, applications, or services to:

  • Break applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Distribute malicious software or harmful code
  • Interfere with the operation of our website or services
  • Abuse, attack, or disrupt our systems
  • Copy or misuse our intellectual property without permission
  • Use our services for fraudulent or unlawful activities

We may restrict or suspend access if we reasonably believe that a user is abusing our services or violating these terms.

4. Our Technology Products and SaaS Services

Some Friends2a Technology products may be provided as SaaS applications, Shopify apps, software tools, or online platforms.

Features, pricing, availability, integrations, and technical requirements may vary between products.

We may improve, update, add, remove, or change features from time to time as part of normal product development.

For SaaS products or subscription-based services, the applicable pricing and billing terms will be presented during signup, installation, or purchase.

Apps and tools from F2 MIVAQ may be offered through third-party marketplaces such as the Wix App Market. When you install or purchase an app through a marketplace, that marketplace’s own terms, billing and permission requirements also apply, and you authorize the app to access the Wix site information needed for the features you choose to use.

5. Shopify Apps and Services

Our Shopify products may require access to certain Shopify store information or permissions in order to provide their intended functionality.

By installing or using one of our Shopify apps, you authorize the app to access the information and permissions necessary for the features you choose to use.

You are responsible for maintaining appropriate access to your Shopify store and for ensuring that your use of our apps complies with Shopify’s applicable requirements.

Our Shopify apps are provided for their intended purposes and should not be used to access, modify, or misuse information beyond the permissions and functionality provided by the app.

6. AI and Automation Services

Some of our products and services may use artificial intelligence, APIs, automation platforms, or third-party technology providers.

AI-generated or automated results may not always be completely accurate or suitable for every situation.

You are responsible for reviewing important information or decisions before relying on AI-generated or automated output.

Unless specifically agreed otherwise, our AI and automation tools are provided as technology tools and should not be treated as a substitute for professional, legal, financial, medical, or other specialized advice.

F2SI LLM Studio solutions that use third-party AI providers, such as OpenAI or Anthropic, depend on those providers’ models and services, which operate under their own terms and may change or become unavailable.

For private or on-premise AI solutions, including fine-tuned open-source models, results depend on the quality of the data, the hardware, and the environment used. Models used in industrial, robotics, or other safety-related settings should be tested and validated by the client before production use, and unless specifically agreed otherwise, we do not guarantee that a model will be error-free.

7. Client Projects and Custom Development

For custom development projects, the scope of work, features, timeline, pricing, deliverables, and payment terms may be agreed upon separately with the client.

Additional requirements requested after a project has started may require changes to the original scope, cost, or delivery timeline.

We will communicate significant changes to the project scope or requirements with the client before proceeding where reasonably possible.

For F2SI LLM Studio projects and custom Wix apps, matters such as data access, model ownership, hosting and deployment environment, and ongoing support will be agreed in the project agreement.

8. Accounts and Access

Some of our products and services may require an account.

You are responsible for:

  • Providing accurate information
  • Keeping your login credentials secure
  • Not sharing account access in an unauthorized manner
  • Informing us if you believe your account has been compromised

You are responsible for activity carried out through your account unless the activity resulted from circumstances outside your reasonable control.

9. Payments and Subscriptions

Where a product or service requires payment, the applicable price and payment terms will be presented before purchase, subscription, or activation.

Depending on the product, we may offer:

  • One-time payments
  • Monthly subscriptions
  • Annual subscriptions
  • Usage-based pricing
  • Custom project pricing

Subscription services may automatically renew according to the billing terms shown at the time of subscription.

If a payment is unsuccessful, access to a paid service may be restricted or suspended until the payment issue is resolved.

Specific refund or cancellation terms may vary depending on the product or service.

10. Intellectual Property

Unless otherwise agreed in writing, the website, software, applications, product designs, branding, logos, graphics, text, documentation, and other materials created or owned by Friends2a Technology remain our intellectual property or are used under appropriate licenses.

You may not copy, reproduce, distribute, modify, resell, reverse engineer, or commercially exploit our proprietary materials without permission, except where applicable law expressly allows it.

For custom client projects, ownership and licensing of the final deliverables will depend on the agreement between Friends2a Technology and the client.

Third-party trademarks, platforms, and technologies remain the property of their respective owners.

Wix, OpenAI, Anthropic, Shopify, Llama, YOLO, PyTorch, and NVIDIA are names or trademarks of their respective owners. Their use on our website is only to describe the technologies we work with and does not imply endorsement.

11. Third-Party Services and Integrations

Our products may integrate with third-party platforms and services such as Shopify, payment providers, hosting providers, analytics services, APIs, automation platforms, or other software.

These third-party services operate under their own terms and policies.

Third-party services used with our products may also include Wix, large language model (LLM) API providers such as OpenAI and Anthropic, and cloud or edge hardware providers.

Friends2a Technology is not responsible for changes, outages, limitations, or policies imposed by third-party platforms that may affect an integration or service.

12. Service Availability

We work to keep our website and online services available and functioning properly.

However, we cannot guarantee that every service will always be available without interruption.

Services may occasionally be unavailable because of:

  • Maintenance
  • Software updates
  • Hosting issues
  • Third-party service interruptions
  • Security incidents
  • Technical problems
  • Events outside our reasonable control

We may temporarily suspend a service when necessary for maintenance, security, or technical reasons.

13. User Content and Information

If you submit content, files, information, product data, website information, or other materials to us as part of a project or service, you are responsible for ensuring that you have the necessary rights to provide that information.

You must not knowingly provide content that violates applicable laws or the rights of another person or organization.

Our handling of personal information is described in our Privacy Policy.

14. Limitation of Liability

To the extent permitted by applicable law, Friends2a Technology will not be responsible for indirect, incidental, special, or consequential losses arising from the use or inability to use our website, products, applications, or services.

This may include loss of business, revenue, data, profits, or opportunities.

Nothing in these Terms is intended to exclude or limit liability where such limitation is not permitted by applicable law.

15. No Guarantee of Business Results

Our services and technology products are designed to support business and digital activities, but we do not guarantee specific business results, sales, rankings, traffic, revenue, conversions, or other outcomes.

Results may depend on many factors outside our control, including market conditions, competition, advertising budgets, customer behavior, third-party platforms, and the actions of the customer.

16. Suspension or Termination

We may suspend or terminate access to a product or service when reasonably necessary, including where:

  • These Terms are violated
  • The service is being misused
  • Fraudulent activity is suspected
  • Required payments remain unpaid
  • Continuing access creates a security or legal risk

Where appropriate, we may provide notice before suspension or termination.

Users may also cancel services or subscriptions according to the applicable cancellation terms for the relevant product.

17. Changes to Products and Terms

Technology products naturally change over time.

We may update, improve, replace, or discontinue features or services when necessary.

We may also update these Terms & Conditions from time to time.

When significant changes are made, we may update the effective date on this page or provide additional notice where appropriate.

Your continued use of our services after an updated version becomes effective means that you accept the updated terms, to the extent permitted by applicable law.

18. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review the Privacy Policy before using our services.

19. Governing Law

These Terms & Conditions will be interpreted and applied in accordance with the applicable laws governing Friends2a Technology and the relevant service or agreement.

For client projects or specific products, a separate written agreement may specify the applicable jurisdiction and dispute-resolution process.

20. Contact Us

If you have questions about these Terms & Conditions, our products, or our services, please contact us.

Friends2a Technology

Email: AmzadHossen420360@gmail.com
Phone: +8801602438393
Website: friends2a-technology.com

Office Address:
Kaptai Rasta Matha,
Chittagong 4221,
Bangladesh.